A rampage is when a perpetrators (or perpetrators) uses weapons to randomly or systematically injure or kill people, or tries to, and who acts with ongoing intent to kill or injure, or in such a way that this behaviour is to be expected.
What you should do / tips:
Call 110 at once.
Listen, don't interrupt, try to gather as much information as possible and keep the caller talking. Take note of the date, time and telephone number on the display, the length of the call, the exact wording of the threat, characteristics of the caller (language, type of speech, gender, dialect/ accent, estimated age), and background noises.
In addition, ask these questions:
In conclusion, explain that you are not in charge.
Important: Notify the police immediately (emergency number 110) and your supervisors about the threat.
Hostage taking is defined as the seizing or detention of an individual at a location known to the police in order to compel a third party to take some action.
What to do/ tips:
Call 110 at once.
Incidents of violence in general:
The following tips are recommended until the police arrive: