Social service

Social services

The International Office offers information and counseling for international students in all questions and problems related to:

  • Residence permit and working permit
  • Social welfare: personal or study-related difficulties
  • Organisation of studies (courses, curricula, final examination)
Counseling by:

Ms. Yvonne Färber / Mr. Hüseyin Sitki

Campus Westend, PEG-Building, 2nd Floor,
Theodor-W.-Adorno-Platz 6
60323 Frankfurt am Main
Tel. 069/798-7980

Office hours(no appointment necessary):

Th. 9-12 h Campus Westend, PEG-Building, 2nd floor (Ms. Färber, Mr. Sitki)


Please register at the IO information desk on the 2nd floor. You will then be refered.

Please note: We do not give advice concerning application and admission during these office hours! For information on application and admission see here.

We cooperate with a number of partners, in particular the Network for International Students (Netzwerk Ausländerstudium), an organisation providing advice and support through various institutions in Frankfurt. These institutions will be presented to you in detail on the following pages.

Advice and Support Services

Social and Legal Advice

Protestant Student Community (Evangelische Studierendengemeinde – ESG)

Each semester the Protestant Student Community at Frankfurt University invites students and teaching staff to a variety of programs promoting the exchange and dialogue between science, cultures and religion.

Consultation hours and address of ESG (Campus Westend, Susanna von Klettenberg bldg.):
ESG am Campus
Siolistr. 7, Bldg. 4
60323 Frankfurt
Tel: 069 / 478621023, 478621020
Fax: 069 / 478621017
For further information:
Advice for international Students:

Friederike Lang
Consultation hours
Mondays, 10 – 12 h,
and upon appointment

Catholic Student Community (Katholische Hochschulgemeinde – KHG)

The program of the KHG provides a platform for personal development and fosters social, moral, and religious competence.
It furthermore provides individual assistance to students in case of distress.

Consultation hours and address of KHG
Katholische Hochschulgemeinde (KHG)
Alfred-Delp-Haus/Campus Westend
Siolistr. 7
60323 Frankfurt

Tel: 069 / 78 80 87 0
Fax: 069 / 78 80 87 20
For further information please see:

Advice for International Students
Iván Barbaric
Tel: 069 / 78 80 87 12
Tuesday 10 – 12 h (without an appointment)
Thursday 13 – 15 h (by appointment)
and upon individual appointment

Otto Benecke Foundation

The Otto Benecke Stiftung is a charitable foundation with support and promotion programs in the field of higher education.
For detailed information please contact:
Otto Benecke Stiftung e.V.
Alt Griesheim 18
65933 Frankfurt
Tel: 069 / 38 03 730
Fax: 069 / 38 03 73 13

Legal advice for foreigners in Frankfurt

International students will receive free legal advice at:
Christuskirche, Beethovenplatz, Frankfurt-Westend
On tuesdays, between 18 and 20 h.


Counseling Service as to family planning, contraceptive, and abortion
60325 Frankfurt am Main
Tel: 069 / 599286
Fax: 069 / 591757

Psychological Consultation Service

Psycho-therapeutical consultation for students

Campus Bockenheim /Sozialzentrum / Neue Mensa (NM)
Bockenheimer Landst. 133, 5th floor
60325 Frankfurt
Tel: 7 98-229 64
Service offered upon appointment only.

Psycho-sociological center for refugees and crime victims

Eschersheimer Landstr. 567
60431 Frankfurt
Tel: 069 / 5302291
Please fix an appointment for counseling and therapy.

Health Services

Feminist Health Center

Medical and psychological comnsultation, information on medical and naturopath methods of treatment, support groups, free counseling for Turkish women
Kasseler Str. 1a
60486 Frankfurt am Main
Tel: 069. 70 12 18
Fax: 069. 77 71 09
Monday to Friday 9.00 - 12.00

Public Health Department

Open Monday to Friday: 8.00 – 12.00
Breite Gasse 28
60313 Frankfurt am Main
Tel.: 069/212 33970 und 069/212 37891

International Humanitarian Consultation

At the Public Health Department, Breite Gasse 28, 60313 Frankfurt Tel. 212-45241
Colsultation hours Monday through Thursday, 8-12 h´
Wednesday from 14 h (in Rumanian)

University Ombudsman

Prof. Dr. Jürgen Bereiter-Hahn is appointed by the University Senate as ombudsman for students of J.W. Goethe-University and is your contact point in case you face problems, have complaints or suggestions for improvement.

Please contact:

Der Ombudsmann für Studierende
Prof. Dr. Jürgen Bereiter-Hahn
Grüneburgplatz 1
Room Cas 1.813
60629 Frankfurt am Main

Tel: 069/798-32256; 24849


University’s Student Council –AStA (Allgemeiner Studierndenausschuss)

The AStA represents the academic interests of the students of the university with two representative bodies, the Students' Parliament (StuPa) and the Senate. Student interests in the individual academic departments are represented by the so-called “Fachschaftsrat” (departmental students society).

All students of the university, German and international, are invited to take an active part in the academic life and have equal rights to select their representatives.

Homepage of AStA:

Mertonstr. 26-28
Frankfurt am Main

Tel. 798 231 81 Fax 702039

International Student Council – Autonomes AStA-AusländerInnenreferat

The international section of the AStA is your first point of contact in case you face social problems, difficulties with formalities or the registration office, language deficiencies or general orientation problems.
It also provides legal advice and counselling as to state loans (BAföG) and will help you with the necessary formalities.
You may also support the work of the International Student Council with new ideas, proposals or suggestions for improvement. For opening hours, please see the blackboard.
For opening hours please see the notice board at the AStA Geschäftsstelle.


Autonomes AusäänderInnenreferat
des AStA der Universität Frankfurt
Mertonstr. 26-28
1st floor, room C 126/ 127
Tel.: 798 252 36

The WellCome-Project

The WellCome-Project for international students is sponsored by various academic, social, and cultural institutions and offers a number of services to facilitate the beginning of your studies at Frankfurt university.
Coming from different cultural backgrounds and possibly no yet perfect in German, you might appreciate the special counseling and guidance programs helping you to find your way into university life. German and international students act as tutor for beginners, not providing support only but also enhancing cross-cultural exchange and creating a center point for cultural and social events.

For detailed information please see:

The STUBE-Project

STUBE is a project of the State of Hesse for students from Africa, Asia and Latin America at State Universities in Hesse.
STUBE is sponsored by the Protestant Student Community and acts in the framework of the World University Services (WUS).
STUBE provides:

  • Tutorials and workshops for undergraduates
  • Support for local activities
  • Promotion of placement trainings or study trainings

For further information:

Municipal Department for Multicultural Affairs – AmkA (Amt für multikulturelle Angelegenheiten)

The AmkA provides advice and assistance in all general issues of integration.